About our products

ZERO

• Which coins are supported?
• What's in the box?
• ZERO specifications
• Can I add an additional fingerprint? Can it be from another person?
• Do I have to be online or connect the ZERO to receive funds?
• Why is my PIN pad scrambled? The numbers are always in a different position.

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LIQUID

• Where can I download the LIQUID app?
• Does the LIQUID app have access to my private keys?
• Can I install the LIQUID app on an older phone?

GRAPHENE

• GRAPHENE specifications
• Can GRAPHENE be used for mnemonic seed backup?
• What are the benefits of buying a 2nd GRAPHENE lower plate?
• Can I order a GRAPHENE without a ZERO?

Perfect Key & mnemonic seed

• What is the NGRAVE "Perfect Key"?
• How difficult is it to "crack" or brute force the NGRAVE "Perfect Key"?
• Can I create a 24 words seed phrase instead of the NGRAVE "Perfect Key"?
• Can I convert the NGRAVE "Perfect Key" to 24 words?
• Can I import my NGRAVE "Perfect Key" in a new ZERO?
• Can I import a BIP-38 encrypted private key or paper wallet seed?

Security

• How do I know the ZERO I received is safe to use?
• How is the NGRAVE "Perfect Key" generated?
• What makes NGRAVE's key generation better?
• Could someone pre-program their own key in my device before I receive it? (Supply chain attacks)
• Can an online hacker steal my key?
• Can I be hacked during transactions?