- I received the shipping address confirmation email but I am abroad or on holiday
- What if I'm not at home or abroad for delivery?
- Will I have to pay customs duties?
- My tracking code says that the parcel has been delivered, but I didn't receive anything.
- What if my package is damaged?
- I received the wrong product or package, what do I need to do?
- Can I come and collect my order in person?
- I have the feeling my box has been opened. What do I do?