• I received the shipping address confirmation email but I am abroad or on holiday
• What if I'm not at home or abroad for delivery?
• Will I have to pay customs duties?
• My tracking code says that the parcel has been delivered, but I didn't receive anything.
• What if my package is damaged?
• I received the wrong product or package, what do I need to do?
• Can I come and collect my order in person?
• I have the feeling my box has been opened. What do I do?