When will I receive my package?

This depends on when you ordered.

  • Orders placed after July 13th of 2022 will immediately be processed for shipping. You will not need to confirm your shipping address first.
  • If you ordered before July 13th of 2022, you should have received a shipping address confirmation mail.
    Can’t find it? Look for a message sent by shipping@ngrave.io in the mailbox of the email address that you used to place your order. Make sure to check your spam folder as well.
    Still can’t find it? Contact us at shipping@ngrave.io with your preferred shipping address.

Timing

Once your order is paid for, or after you confirm your shipping address for orders placed before July 13th of 2022, we will ship your package within 3 business days. Within 48hrs after that, you will receive a tracking link from the carrier.

Your package should arrive in 1-7 business days after shipment. Depending on the time it takes to clear customs it might take longer.

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