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  2. Ordering, shipping & delivery
  3. Shipping & Delivery

Shipping & Delivery

  • When will I receive my package?
  • What's in the box?
  • Do you ship worldwide?
  • Do I have to pay for shipping?
  • Will I have to pay customs duties?
  • What if I'm not at home or abroad for delivery?
  • I need to change my delivery address after the package has been sent
  • Can I come and collect my order in person?
  • My tracking code says that the parcel has been delivered, but I didn't receive anything.
  • What if my package is damaged?
  • I received the wrong product or package, what do I need to do?
  • I have the feeling my box has been opened. What do I do?

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