This article applies only to orders placed in the NGRAVE webshop (shipping from Belgium).
If you are ordering from our Amazon US store or through one of our official resellers, different shipping conditions may apply.
We took all measures to lower the odds of your package getting stuck at customs. However, some countries will require the recipient to pay additional import fees before releasing the package.
We ship from Belgium, so customs duties or -fees may apply to deliveries outside of the European Union. Customs duties and -fees are not included in the price and will have to be paid to the carrier by the buyer upon delivery.
The amount to pay varies from country to country. For more details, please contact your local customs authority.
Some countries that we know charge an import fee (this list is non-exhaustive):
- United Kingdom
- Norway
- Canada
- Switzerland
- Philippines
- UAE
- Israel
- Kuwait
- Mexico
- Singapore
- Argentine
- Colombia
- ...