Will I have to pay customs duties?

We took all measures to lower the odds of your package getting stuck at customs. However, some countries will require the recipient to pay additional import fees before releasing the package.

We ship from Belgium, so customs duties or -fees may apply to deliveries outside of the European Union. Customs duties and -fees are not included in the price and will have to be paid to the carrier by the buyer upon delivery.


The amount to pay varies from country to country. For more details, please contact your local customs authority.

⚠️ Beware of potential phishing emails!
In case of doubt, don't make any payments and contact shipping@ngrave.io to verify the veracity of the request to pay import taxes.

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