1. NGRAVE Help Center
  2. ZERO
  3. Troubleshooting, malfunctioning or loss

What should I do when the scanned information from the app shows up differently on the ZERO?

Last updated

If the transaction details don't match your LIQUID screen, do not sign the transaction!
Stop the transaction and try again.

If the information still doesn't match, contact support@ngrave.io. 

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