• How can I wipe the device?
• Why can’t I see my balance on the ZERO?
• My Device is lost/broken, how can I recover my NGRAVE key/ are my assets safe?
• What do I do when I lose my PIN-code?
• The wallet doesn't recognize my fingerprint, how do I access my wallet?
• What should I do when the scanned information from the app shows up differently on the ZERO?
• My battery / my ZERO is not charging
• My touchscreen stopped working
• My camera is malfunctioning