General
- Best practices for your ZERO’s battery
- ZERO specifications
- Demo: Sync your ZERO with the LIQUID app
- Passphrase FAQ
- What is the cryptographic support on ZERO?
- Can I use another app (wallet software) to transact with my ZERO?
Importing & creating a wallet
- Demo: Create a wallet
- Create and use a passphrase wallet
- Demo: Create a mnemonic wallet
- Demo: Import an NGRAVE wallet with a "Perfect Key"
- Demo: Import a mnemonic seed phrase
- Demo: How to backup your NGRAVE "Perfect Key" on the GRAPHENE?
Coins, NFT's & accounts
Managing PIN code & fingerprints
Updating firmware
- How do I update my ZERO?
- What are the minimum requirements to run the update tool?
- What changes are there in this firmware update?
- Why do I need to update my ZERO?
- How do I know what firmware version my ZERO is running?
- How can I activate update mode before setting up a wallet?
Safety & Security
- How do I know the ZERO I received is safe to use?
- What do I need to do when my ZERO isn't safe?
- Could someone pre-program their own key in my device before I receive it? (Supply chain attacks)
- Can an online hacker steal my key?
- Can I be hacked during transactions?
- How to stay safe on web3?
Troubleshooting, malfunctioning or loss
- How can I wipe the device?
- Why can’t I see my balance on the ZERO?
- My Device is lost/broken, how can I recover my NGRAVE key/ are my assets safe?
- What do I do when I lose my PIN-code?
- The wallet doesn't recognize my fingerprint, how do I access my wallet?
- What should I do when the scanned information from the app shows up differently on the ZERO?