LIQUID

General

• Can I install the LIQUID app on an older phone?
• Where can I download the LIQUID app?
• Can I export transactions or my XPUB?

Safety & security

• How do I know the LIQUID updates are safe?
• Does the LIQUID app have access to my private keys?

Swapping

• What is swapping?
• How does swapping work?
• Does swapping require KYC?
• How long does it take for a Swap to come into my wallet?
• Can I speed up or cancel a swap transaction?
• What is the difference between fixed and floating rates?

See all 8 articles

Buy crypto

• Who can use the onramp feature to buy crypto in the LIQUID app?
• Which fiat currencies are supported to buy crypto?
• Which payment options can I use to buy crypto?
• What are the fees to buy crypto?
• Which coins or tokens can I buy?
• What are the terms and conditions applicable to buy crypto?

See all 8 articles

Private trading with BTC Direct

• What is Private Trading?
• Who can register for the Private Trading Desk?
• How can I register for the Private Trading Desk?
• Which coins does the Private Trading Desk support?
• What are the Private Trading Desk fees?
• How can I contact the Private Trading Desk?

Arch Lending - Crypto-backed loans

• Who can take out Arch’s crypto-backed loan?
• What collateral is accepted to take out Arch’s crypto-backed loan?
• What is the interest rate of Arch’s crypto-backed loan?
• What is the maximum and minimum term for Arch’s crypto-backed loan?
• Which fees apply to Arch’s crypto-backed loan?
• What are the liquidation and margin call thresholds? Can I top up the collateral?

See all 7 articles

Troubleshooting

• The LIQUID app doesn't work on my phone, what do I need to do?
• I forgot my LIQUID app passcode
• The wallet on the LIQUID app isn't the same as on my ZERO