General
Safety & security
Swapping
- What is swapping?
- How does swapping work?
- Does swapping require KYC?
- How long does it take for a Swap to come into my wallet?
- Can I speed up or cancel a swap transaction?
- What is the difference between fixed and floating rates?
Buy crypto
- Who can use the onramp feature to buy crypto in the LIQUID app?
- Which fiat currencies are supported to buy crypto?
- Which payment options can I use to buy crypto?
- What are the fees to buy crypto?
- Which coins or tokens can I buy?
- What are the terms and conditions applicable to buy crypto?
Private trading with BTC Direct
Arch Lending - Crypto-backed loans
- Who can take out Arch’s crypto-backed loan?
- What collateral is accepted to take out Arch’s crypto-backed loan?
- What is the interest rate of Arch’s crypto-backed loan?
- What is the maximum and minimum term for Arch’s crypto-backed loan?
- Which fees apply to Arch’s crypto-backed loan?
- What are the liquidation and margin call thresholds? Can I top up the collateral?